We want our customers to be satisfied with their purchases. If you are not fully satisfied, please email us at firstname.lastname@example.org .
We offer a refund/exchange within 30 days of purchase when accompanied by purchase documents (receipt/order number). For Sale items any refund or exchange must take place within 14 days of purchase. The item must be unused and in the same condition as when you received it, including tags/labels and in the original packaging. Refund will be made by the original payment method.
If you are returning an order because of change of mind about the purchase you will be expected to pay for the cost of returning the goods. In the case of an incorrect order or a defective product, Cobblestone Alley will incur the cost of shipping provided we have been contacted first.
If a product you received is damaged or received the wrong item please contact us in advance of returning your item by emailing email@example.com